Support
We're here to help. Email us anytime at support@appointlyapp.in.
Frequently asked questions
What is the ₹15 booking fee?
It's a flat platform fee that confirms your appointment request with a provider. The service price itself is paid directly to the provider at the venue.
Do I get the booking fee back if the provider rejects?
Yes — if a provider rejects or cancels your booking, the fee is refunded to your original payment method. See our Refund Policy for details.
How do I become a provider?
Sign up as a normal user, open Profile, and tap “Become a provider”. Complete the onboarding form; your listing goes live after admin approval.
How does navigation work?
When a provider has shared their GPS location, you'll see a Navigate button that opens Google Maps directions from your current location.
Which payment methods are supported?
All Razorpay methods — UPI, cards, netbanking and wallets.
Contact us
Send us a message and we'll get back to you at your email.